Grow by Fearlessly Listening to Customers – Case Study: CustomInk

In this era of social media, companies that embrace customer feedback and “believe” the words of their customers earn the right to growth. They realize customers turn to each other more than to advertising and campaigns. Here’s how one “beloved company,” CustomInk, fearlessly listens to customers and how this fuels their growth. Earn New Customers […] Read moreRead More»

Entering the Shift Age: The End of the Information Age and the New Era of Transformation

Your Decisions Reveal Who You Are, and What You Value

When you make a decision, it results in an action. And the accumulation of those decisions and actions become how people describe you and think of you. This becomes your “story.” What story are the collective decisions of your organization telling your customers, employees, and the marketplace? What is important to you? Do your decisions […] Read moreRead More»

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