Change direction

When Change is Bad

‘Change’ is one of the most proliferated subjects in blogs, books, and social media chats. I understand why, and so do you; change is vital to progress in every field of endeavor, particularly business. Without change, companies stagnate. This explains why it is so easy for people to become caught up in the “change is good” paradigm. I’m telling you that change is not always good. Change can be bad. Very bad…. Read More»

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The Power of Strategic Sacrifice

Do Less Better: The Power of Strategic Sacrifice in a Complex World isn’t the first book on focus, nor will it be the last. But the element that separates this book from the others is the “how” – how one finds focus in a business world that is more complex than ever before. All the way from the C-suite’s choice of markets in which to compete, to the daily to-do list, the “how” is one’s capacity to make tough strategic choices and tough strategic sacrifices…. Read More»

moral of morale

The Moral of Morale

In other words, the pundits inherently assume that their morale-lifting tactics and strategies apply to any organization, no matter the product or service in which they are engaged. They are correct in this regard. But, there is a catch. One cannot assume a constant success rate because there is more at play.
Allow me to put this notion to the test. If you were looking for a new job, which of the following fictitious companies might you be most interested in pursuing? Which of them holds the least interest?… Read More»

la clippers sterling case

LA Clippers: A Sterling Case of Hari-Kari at the Top

Call it a hiccup or a long-term slump; large or small, every brand faces a crisis. The crisis can be brought on by a direct competitor (Blockbuster trumped by Netflix), a sudden shift in consumer habits (The Beatle haircut on Brylcreem Hairdressing), a product recall (GM’s ignition switches), the mishandling of an environmental disaster (BP‘s oil spill), or the personal misbehavior of an executive.

As for the misbehavior of a chief executive, Donald Sterling is in a league of his own…. Read More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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