By nature, great leaders are time-starved species. So I ask you, are you going to spend your time studying and practicing presence techniques or are you going work on the elements of substance that will bring the joy of guiding your followers and watching them grow? … Read More»
In other words, the pundits inherently assume that their morale-lifting tactics and strategies apply to any organization, no matter the product or service in which they are engaged. They are correct in this regard. But, there is a catch. One cannot assume a constant success rate because there is more at play.
Allow me to put this notion to the test. If you were looking for a new job, which of the following fictitious companies might you be most interested in pursuing? Which of them holds the least interest?… Read More»
The best things in life continue to be free. The same can be said of business. I’m not referring to a bunch of “buy one get one free” promotions or deep discount sales events. I’m getting at the elements of business that drive superior performance at no extra cost…. Read More»
Call it a hiccup or a long-term slump; large or small, every brand faces a crisis. The crisis can be brought on by a direct competitor (Blockbuster trumped by Netflix), a sudden shift in consumer habits (The Beatle haircut on Brylcreem Hairdressing), a product recall (GM’s ignition switches), the mishandling of an environmental disaster (BP‘s oil spill), or the personal misbehavior of an executive.
As for the misbehavior of a chief executive, Donald Sterling is in a league of his own…. Read More»
CEOs by nature are time-starved species. Critical to their success and the success of their organization is how they carve up the hours on the clock. Those who invest their time advancing their company’s business model or seeking a better one are adding value to their organizations. … Read More»
Every company wants talent. But not every company is bestowed with the leadership that unleashes talent’s power. Talent without leadership is as good as spitting into a gale-force wind…. Read More»
In April of 2010, the world watched in horror as millions of barrels of oil flowed into the Gulf. But, it wasn’t just the catastrophe and the potential environmental destruction that had us glued to the news networks. It was BP’s handling of the crisis. While their crude flowed, CEO Tony Hayward made blunder after blunder. Three weeks after the explosion, Hayward called the spill “relatively tiny” in comparison with the size of the ocean – 6 weeks later he said he’d like his life back, and 6 weeks after that, a shell-shocked Board put him out of his misery…. Read More»
A couple of years ago I read a book about RAF fighter pilots in World War II. One particular passage stood out. It was this: There are old fighter pilots and bold fighter pilots, but there are no old, bold fighter pilots. The author was making the point that the very best dogfight pilots were… Read More»
“What’s holding you back?” is the fundamental question everyone should answer BEFORE setting goals, objectives and resolutions for the New Year. This applies to your personal life and your professional life. I know nothing of your personal life, but I do know a thing or two about business life, having lived there more years than… Read More»
Two years ago, I came out of retirement to take a temporary assignment in southern California. This meant moving to Ventura from British Columbia for the better part of a year. I happened to be there for the fourth Thursday of November. Thanksgiving in America is a much bigger deal than it is above the 49th parallel…. Read More»