A vibrant and effective business culture creates a palpable energy that you can feel the moment you walk in the door. It’s more than employees who enjoy their work and it’s more than employees with a single-minded focus on execution. What you feel is a sense of purposeful activity, passion and commitment. You feel the dynamic resonance of a group of people with diverse talents and perspectives, joined by a common passion. You feel the energy of a group of people who have come alive.Read More
Can you think of a job that you were absolutely loved and were committed to, despite your inability to feel successful? Can you think of a truly collaborative organization where all of the respect, recognition and accolades are reserved for a small minority?
How can you connect your employees with what they need to feel successful?Read More
It’s difficult to understate the importance of interpersonal communication in almost every aspect of our lives. Communication builds relationships – and relationships form the basis of any successful collaboration, be it business or personal.
Why then, aren’t we better at it?
Like me, you’ve probably encountered many different teachings on the topic of effective communication over the course of your career. Most of these correctly identify listening as the process where most communication breaks down, and therefore focus on techniques designed to help us improve our ability to listen effectively. However, the following operating rule from the Improvisational Theater community more succinctly captures the essential element of true listening than anything I have ever come across in a traditional training:Read More