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  • Two Leadership Types, But Only One Successful Leader

    Written by: Brooke Ozlem Erol | March 29, 2017

    leadership types

    The workplace is changing dramatically. The heart-centered leadership types who are willing to let go of their egos, have high emotional intelligence, and try to do the right thing will succeed faster, and it will be easier for them to make the transition. Why? Because they understand the real purpose behind these changes. Their leadership will be more authentic, and their stakeholders will follow them willingly knowing their leaders have everyone’s best interest in mind. … Read More»


  • 10 Rules for Recognition That Increase Employee Commitment

    Written by: Shawn Murphy | March 28, 2017

    employee commitment

    Management malpractice, managers’ actions that don’t lead to positive outcomes for the company and its people, can be overcome. Practicing recognition that incorporates the above rules will position you to achieve greater results in your business and increase employee commitment. Your employees will appreciate it, too…. Read More»


  • Customer Contact: The Enduring Power of “I Get You”

    Written by: Chip Bell | March 27, 2017

    customer contact

    We typically think of customer contact “feedback” and evaluation as judgmental opinions, not as instructive information. We think we need cold, hard data to instigate accurate change. Consider the word itself. “Feeding back” implies nurturance, like returning important nutrients to the soil through fertilizer. Customers will more likely give you their lessons that “fertilize” your customer service if you approach them as a student eager for a lesson rather than as a student uneasy about getting a grade…. Read More»


  • Leadership Styles: What Type of Leader Are You? [Infographic]

    Written by: Ron Damon | March 24, 2017

    Everyone has their own way of dealing with others. Especially when it comes to motivating and inspiring our employees. However, research from Goleman, Boyatzis, and McKee suggests we all fall into one of six leadership styles. The more we know about these styles, the easier we can use them to our advantage. So, what kind of leader are you?… Read More»


  • Role Clarity: Why Role Setting Should Always Precede Goal Setting

    Written by: Mark Miller | March 23, 2017

    role clarity

    Growth has many wonderful consequences – more opportunity, more reach, more influence, more volume, and more! The truth is, there are also more challenges with a rapidly growing enterprise. The systems, methods, processes and even the structure of a simpler day can falter under growth. These are good problems to have, but they are problems nonetheless. Sometimes people lose role clarity…. Read More»


  • How Executives Intentionally Create a Culture of Collaboration

    Written by: Shawn Murphy | March 22, 2017

    collaboration

    Collaboration is a central part of our humanity; it’s how we have always accomplished important outcomes. From our ancestral history where working together meant survival to technology linking humanity across a global, virtual network, collaboration has always been the glue to achieving significant advancements…. Read More»


  • Why Trust in Leadership Matters More Than You Realize

    Written by: Nick Davis | March 21, 2017

    trust in leadership

    Trust in leadership should be more frequently discussed in HR and among entrepreneurs. The days of authoritative leadership are done. Employees no longer respond to a “do as I say” philosophy; they want to relate to their leaders. They want regular contact and communication and, most importantly, employees want to believe their leaders will have their backs when it matters most…. Read More»


  • Peer-to-Peer Recognition and It’s Effect on Employee Motivation – Part 2

    Written by: Happy Melly Team | March 16, 2017

    peer recognition

    In part one of our analysis of peer-to-peer recognition, we discussed how we use the concept of Merit Money to recognize team members at Happy Melly. Compared to traditional, management-based bonus systems, Merit Money encourages peer-to-peer recognition. Team members reward each other with points based on pre-defined company values. The Bonusly tool converts points into tangible rewards. When evaluating this system, four overarching themes surfaced repeatedly…. Read More»


  • Leadership Lessons: Understanding and Appreciating Differences

    Written by: Paul White | March 15, 2017

    appreciating differences

    We are all different. And our uniqueness brings strength to our workplace just like a forest needs all types trees to survive. Appreciating differences you encounter is important — it’s good for you and your organization!… Read More»


  • 5 Strategies to Effectively Integrate Collaboration and Competition

    Written by: Marcy Fetzer | March 14, 2017

    collaboration

    Collaboration has certainly become a buzzword in business circles — and with good reason. The ability to work together with both internal and external teams will make or break a business. But some see collaboration and competition as two opposing ends of a spectrum; you get one or the other. Fortunately, it’s not an either/or. Building a successful collaborative culture, while maintaining competitive success, requires business leaders to understand the meanings and advantages (and even disadvantages) of both styles, and what these mean to business success.
    Read More»


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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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