• Changing Perceptions: How Will Leadership Evolve in 2017

    Written by: Young Entrepreneur Council | February 27, 2017

    leadership evolve

    Our perception of leadership changes as our leaders change. Following the 2016 election cycle, six YEC members reflect on how our collective perception of leadership could change in the new year. How will leadership evolve? And what can business leaders do to influence change? Take a look below for some of their reactions and insights going forward…. Read More»

  • Seven Simple Ways to Create a Kinder Office Environment

    Written by: Jessica Thiefels | February 23, 2017

    office environment

    Kindness seems to be scarce these days. So much so, that a whopping 76 percent of respondents in a recent poll said the world is a less kind place than it was 10 to 20 years ago. This lack of kindness is prevalent in both our personal and professional lives. It’s especially pervasive in an office environment, where everyone is on a deadline, stressed about projects, and looking toward their next promotion. When we’re so focused on ourselves, it’s hard to be kind to one another…. Read More»

  • Upgrade Leadership Skills by Asking Yourself These 6 Questions

    Written by: Shawn Murphy | February 22, 2017

    leadership skills

    It’s vital you are positioned to withstand the uncertainty of a volatile business world. Your influence and power as a leader are undermined if you can’t thrive in such a world. To support your growth and success, keep yourself in a wisdom loop. It is foundational to upgrading your leadership skills…. Read More»

  • An Interview with Chip Bell, Author of Kaleidoscope: Delivering Innovative Service that Sparkles

    Written by: Ron Damon | February 21, 2017

    innovative service

    We recently had the opportunity to talk to author Chip R. Bell about his most recent book, Kaleidoscope: Delivering Innovative Service that Sparkles. The book explores the nature and value of innovative service. Mr. Bell is a renowned keynote speaker and the author of several national best-selling books including Take Their Breath Away, Managing Knock Your Socks off Service, Managers as Mentors, The 9½ Principles of Innovative Service, and Sprinkles: Creating Awesome Experiences Through Innovative Service…. Read More»

  • Employee Coaching: The Missing Factor from Your Talent Strategy [Infographic]

    Written by: Switch & Shift | February 20, 2017

    employee coaching

    Employees who receive effective training and development are more engaged and equipped to perform at their best. That’s why Quantum Workplace , a company with an employee feedback platform designed to make work better each day,  created this infographic to help employers understand the benefits of implementing a coaching strategy…. Read More»

  • Why the Pro-Employee Movement Matters to Your Business

    Written by: Shawn Murphy | February 15, 2017

    pro-employee movement

    Let’s get one thing clear up front; too many companies today fail to be pro-employee. The traditional, ubiquitous mindset regarding the employer-employment arrangement has been a barrier to humanizing and modernizing the workplace. Advancements in this area, however, would promote a pro-employee movement and would bring mutually beneficial advancements that are both pro-employee and pro-company…. Read More»

  • Global Expansion: How to Avoid Cultural Faux Pas

    Written by: Michael Innocentin | February 14, 2017

    global expansion

    The moment you go international, you’re met with challenges involving staying on brand, relating to your message, your employees, and the new market’s culture. It’s not a step for the faint of heart. Issues related to cultural mismatches or haphazard research can be costly in any global expansion…. Read More»

  • Reduce Job Stress: 6 Simple Strategies Anyone Can Follow [Infographic]

    Written by: Switch & Shift | February 13, 2017

    You’ve downed your third cup of coffee since 6:30 am. Your next online meeting is in five minutes and the Blue Screen of Death taunts you from your computer screen. You get a message from your boss asking when you’ll be done with the draft proposal you promised you’d get to last week. An invitation to […] Read moreRead More»

  • What is the Role of “Influence” in Leadership Training?

    Written by: Blake Beus | February 8, 2017

    leadership training

    In the business world, we like to throw around buzzwords that sound good but actually mean very little. One of those is “influential.” When we say we want “influential” leaders, or leaders who can “influence” people, what do we actually mean? What are the qualities of influential leaders, and how can you help leaders in your company incorporate them in their leadership training programs?… Read More»

  • What are the Secrets of Profoundly Remarkable Customer Service?

    Written by: Chip Bell | February 7, 2017

    remarkable customer service

    hink back over the greatest service experiences of your life; the ones that impacted you so profoundly that today you still enjoy remarking about them. Not, those great experiences you enjoyed and then forgot after a week. Rather, those you will remember the rest of your life – the experiences that touched you in a deeply compelling way. What were the features of these profoundly remarkable customer service experiences? What made them implant so deeply they are easily recalled; so influentially they are enthusiastically shared?… Read More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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