The SCARY Side of Today’s Connected Customers

Customers today can be scary. Armed with the muscular reach of social media, they can use a negative tweet, scathing review or a snarky YouTube video to digitally “egg” your business. With expectations constantly rising, if you do not perpetually spruce up your “decorations” and the size of your “jack-o-lanterns,” you are asking for a commercial whoopin’. … Read More»

Looking into the future

The Future Doesn’t Belong to the Ones Who Know

With 90 percent of all data in the world having been created in the last two years alone, knowledge is finding itself in a state of abundance as opposed to scarcity. Your smartphone gives you access to more information at your fingertips than you can handle – let alone actually use – in an entire lifetime. In a world where individual knowledge is no longer power, what does it take to thrive in the future?… Read More»

face made of social icons

#SocialLeader Chat: Leading IT in the Social Age with David Bray @fcc_CIO

Social Leadership is more than tweeting or uploading to Instagram a picture of yourself at an event. Social leaders understand the powerful role social plays in business, in serving customers, even engaging employees in important conversations. Federal Communications Commission (FCC) CIO Dr. David Bray knows first hand the powerful role social plays. From sparking conversations […] Read moreRead More»

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    There’s a more human way to do business.

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