Many people feel inundated by their workloads, causing their career to control them – and if that’s you, now is the time to take back control of your career. These three business life lessons can help you regain a positive outlook on work, keeping your personal goals, progression and happiness at the forefront of your mind.Read More
Imagine recent outcomes at GM, and Toyota before it, if some frontline engineer – or even assembly line worker – used the company Intranet to say “Hey, CEO, there’s a fundamental design problem with (fill in the blank),” …and the CEO stopped production while the glitch was fixed, even if that meant months of stalled production.
Ethics today save you money tomorrow. But that’s not all.Read More
We all want to feel powerful. But is there a shortcut we can take to get there? We all know some roles are more powerful than others. Managers, CEOs and leaders usually feel more powerful than their employees or their followers since they are the ones who control promotions, salaries, hiring and firing of their less powerful subordinates. Studies have shown that when a person feels powerful it activates certain behaviors and cognitions.Read More
Holacracy as an organizational method assumes that all employees are capable of working in flat teams, called ‘circles’ that are self-regulating. Authority and decision-making are distributed throughout these circles; managers and executives are no longer placed in a pedestal.
In a Holacracy, the organization puts emphasis on iterative governance, adaptive processes, and self-organization – and puts the employees comfortably in the driver’s seat.Read More
Research suggests that if you listen and act on your employees’ ideas, then they will respond by taking more initiative and increasing productivity. It’s time to start inviting employees to offer their advice and share their knowledge. Here are five things worth asking them about.Read More
It is my opinion that delivering consistently superior customer service is one of the ONLY competitive differentiators left for most businesses and should be a key area of strategic focus by the leader. In this video I will share with you several important ideas around how to build a culture of delivering great customer service to drive higher levels of success in your business.Read More
As of this month- July 2014, log on to Amazon and you’ll find 116,796 titles under the heading “Leadership”. But if you’re in too big of a hurry to read a book, open up the American Heritage Dictionary. A careful examination of the various definitions of “leader” presents a fascinating and brief explanation of great leadership.Read More
When we think about motivation we tend to imagine people bounding around, smiling and excited to make things happen. That’s not a bad thing, but it’s not much of a recipe for long-term productivity in a work place. While I’m all for a healthy dose of inspiration, there are three things which are completely underestimated in their ability to motivate employees, and all available without delivering a stirring speech.Read More
“He is totally out of control; always questioning why we do things, coming up with strange and silly ideas of how we could do things differently and showing little respect for authorities, and our well-established routines, rules and traditions. On a number of occasions he has even initiated new activities without asking for my permission. “Thank you, that is exactly what I suspected,” I answered, hung up and then called the candidate and told him that the job was his.Read More
Professor and author Zeynep Ton (coolest name ever!) is passionate about helping businesses understand how to create a good job strategy. These are jobs that help the business grow through investing in employees. It’s a people first approach.Read More
With any pursuit in life, there is doing a thing – and then there is doing it well. There is activity – and then there is artistry.
This holds true where compliments are concerned. There is little debate as to the importance of having “an attitude of gratitude,” particularly as a leader.Read More