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Posted by on Sep 2, 2014 in Books, Business, Culture, Engagement, Featured, Future of Leadership, Leadership, Social Media | 0 comments

The Rise of Visual Customer Service in the Social Age

For your consideration:

90% of all information that comes to the brain is visual
40% of all nerve fibers from the brain are connected to the retina
By 2016, 55% of all internet traffic will be video-based
Also by 2016, mobile video traffic will increase by 18x
So it makes sense that socially-enabled organizations are using visual customer-service for product tutorials, video FAQs and service updates. And why they are employing visual elements for interactive marketing campaigns, Q & As and – of course – branding.

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Posted by on Sep 2, 2014 in Business, Communication, Engagement, Featured, Leadership, Strategy, Transparency | 0 comments

What Great Leaders Do and Don’t Do

Leadership is different for everyone. The tie that binds all great leaders is the ability to reach people on an emotional level. Even if you know that leadership is about emotion, you still need to do your best to understand the things that great leaders do and the things they avoid in order to foster the deepest possible emotional connection with their people.

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Posted by on Aug 31, 2014 in Business, Engagement, Featured, Leadership, Strategy | 2 comments

Techniques to Help Keep Your Mind Clear

It’s easy to say, “Keep the commitments you make.” The statement has obvious value and seems like a no brainer. Sometimes it’s the HOW to manage those commitments to make sure none of the balls we throw into the air get dropped that’s the more valuable information. With that in mind, I thought I’d share some things that have worked well for me.

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Posted by on Aug 29, 2014 in Business, Featured, Leadership | 0 comments

Creativity and Innovation Lessons from Musician George Clinton

Clinton is a synthesiser of musical genres, bending, breaking and sometimes smashing musical conventions as to what fits in to a particular genre of music. He loved The Beatles Sargent Pepper and could not see why this could not be fitted into soul and funk music. He loved Jimi Hendrix’s wild guitar playing and could not see why this should not be included into his music and so on. Unlike so many musicians that sit inside a genre, Clinton has been a fearless boundary crosser.

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Posted by on Aug 28, 2014 in Business, Featured, Leadership, Recognition, Strategy | 3 comments

Why Working Together is Success

At Lesson.ly, we believe that unlocking the potential of your employees is a multi-faceted endeavor, but keeping employee connection at the center will help your organization achieve similar results to those above. For the onboarding and training facets of your strategy, consider implementing some of these tactics to turn from cold, stale, corporate blah, to white-hot, self-propelling relationships between your team members.

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Posted by on Aug 28, 2014 in Business, Communication, Culture, Engagement, Featured, Leadership | 0 comments

What Actually Makes You Seem Likeable?

When I was an “on-air talent” on an NBC show, one of the first things they tested before I was hired was my likeability, what the TV industry and others dub the “Q” factor. Even though I tested high on that range I was keenly aware that it mattered more than my journalism experience, smarts, willingness to work hard or aptitude for this job. In fact, I believed that at least three other candidates were better qualified. Others call this effect the Mitt Romney mistake.

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Posted by on Aug 27, 2014 in Featured | 1 comment

3 Rules of Engagement for Making You and Your Organization Stronger

The rules of engagement become the rebar in the concrete for this human foundation. When an individual is put under stress you can reduce the chance of fractures to the organization by integrating these rules of engagement as added support for the human concrete of your organization.

In my experiences I have found three rules of engagement that work together to help put a strong foundation in place.

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Posted by on Aug 27, 2014 in Business, Featured, Future of Leadership, Inspirational, Leadership, Mini Vlogs, Strategy | 0 comments

The First Decade of 21st Century Thought

In this, the Transformation Decade of 2010-2020, it is also the decade of the collapse of legacy thinking; thinking from the past that is no longer accurate or relevant. This means that the decade 2010-2020 is the first decade of 21st century thought. So, as a leader of humans who are all going through this time of transformative change, are you a 21st century leader? Are you leading with vision or using and out of date strategy road map?

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Posted by on Aug 26, 2014 in Business, Featured, Inspirational, Leadership, Millennials, My Story Campaign, Strategy | 4 comments

3 Ways Leaders Can Succeed At Failing

Failure is often seen as the opposite of success, as a culmination of bad decisions or choices. In business, this could mean missing sales quota, missing project delivery dates, or simply missing company objectives. On a much larger scale this can look like a full-scale business failure, layoffs, or bankruptcy. So why is failure important?

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Posted by on Aug 26, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership, Millennials, My Story Campaign, Recognition, Strategy, Transparency, Workplace Optimism | 0 comments

5 Lessons from the “Corner” Office

More and more offices exist at the corner, situated in the messy confluences of cultures and technologies and in the borderlands of traditional disciplines. As a millennial leader myself, I see the ways our generation’s coming of age in the workforce has primed us to lead from these spaces, to support a more inclusive and empathetic framework, and, ultimately, to embrace failure as an inevitable process towards achievement.

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