Culture Change Tips and Traps

Whether it’s the current dysfunction in the United States Congress, or airline customer service, when things are not working the way they should the answer always seems to be — change the culture. This call for cultural change often occurs without understanding the barriers to culture change, and what success requires. As a result, we fall prey to predictable traps…. Read More»

Fix the Environment, Not the People. 4 Levers for Affecting the Culture.

We know that environment has a large impact on people’s behavior, yet as leaders, we are often too quick to blame a behavior on the person rather than the culture we’ve created. This is easier, because while they are responsible for their behavior, we are responsible for the culture…. Read More»

A New Kind of Twitter Chat: #SocialLeader

Chances are, you’ve been a loyal reader of the Switch & Shift blog for some time now. Our hope is that through our authors’ contributions and thought leadership, you’ve grown as a leader – and a human.

Today, we’re announcing a more personal way to engage with fellow members of the Switch & Shift community… a new way to grow and share…… Read More»

The Top 10 Organizational Culture Crises of 2014

2014 was a big year for the subject of workplace culture and it ended with Merriam-Webster identifying culture as the word of the year! The decision was based on growth in the number of definition lookups during a year when numerous culture crises dominated the popular press. While culture is clearly growing as a topic of interest for CEOs, it remains an elusive subject that rocks many organizations to their core. So what were 10 of the top culture crises of 2014?… Read More»

Abolish the Intern: Join The Apprenticeship Movement

Imagine a world where young people are escorted, protected, and paid as they find their place, their work, and their lives. This is the difference between a system based on temporary, exploitive internships and a system based on long-term development of a mentor, apprentice, and protégé…. Read More»

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