pro-employee movement

Why the Pro-Employee Movement Matters to Your Business

Let’s get one thing clear up front; too many companies today fail to be pro-employee. The traditional, ubiquitous mindset regarding the employer-employment arrangement has been a barrier to humanizing and modernizing the workplace. Advancements in this area, however, would promote a pro-employee movement and would bring mutually beneficial advancements that are both pro-employee and pro-company…. Read More»

Reduce Job Stress: 6 Simple Strategies Anyone Can Follow [Infographic]

You’ve downed your third cup of coffee since 6:30 am. Your next online meeting is in five minutes and the Blue Screen of Death taunts you from your computer screen. You get a message from your boss asking when you’ll be done with the draft proposal you promised you’d get to last week. An invitation to […] Read moreRead More»

leadership training

What is the Role of “Influence” in Leadership Training?

In the business world, we like to throw around buzzwords that sound good but actually mean very little. One of those is “influential.” When we say we want “influential” leaders, or leaders who can “influence” people, what do we actually mean? What are the qualities of influential leaders, and how can you help leaders in your company incorporate them in their leadership training programs?… Read More»

remarkable customer service

What are the Secrets of Profoundly Remarkable Customer Service?

hink back over the greatest service experiences of your life; the ones that impacted you so profoundly that today you still enjoy remarking about them. Not, those great experiences you enjoyed and then forgot after a week. Rather, those you will remember the rest of your life – the experiences that touched you in a deeply compelling way. What were the features of these profoundly remarkable customer service experiences? What made them implant so deeply they are easily recalled; so influentially they are enthusiastically shared?… Read More»

disconnected organization

Four Telltale Signs of a Disconnected Organization

Most leaders appreciate the importance of leadership, culture, and engagement within their organizations. While they may not consciously think about the impact on individuals from a human perspective, managers sense these concepts are critical to healthy organizational performance. However, these three areas are often addressed individually, as if one doesn’t interact with the others. This leads to a disconnected organization…. Read More»

employee experience

The Employee Experience: An Interview with Authors Tracy Maylett and Matthew Wride

We recently talked with authors Tracy Maylett, Ed.D and Matthew Wride, J.D., P.H.R. about their new book, The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results. The book explores what is shaping up to be the hot HR topic of 2017—the employee experience. Mayett and Wride are chief executives at DecisionWise…. Read More»

successful managers

This is How Successful Managers Are Keeping Their Employees Happy

If put on the spot, I bet anyone could name a manager who inspired or encouraged them. Would your team recognize you as one of their most successful managers? Successful managers motivate employees while also creating a stable, enjoyable working environment. With managers increasingly considering employee engagement, why is the number of engaged employees still so low?
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employee experience

Don’t Let the Boss’s Eccentricities Drive the Employee Experience

It goes without saying that an organization’s employee experience is heavily influenced by a founder and those key individuals who are at the organization’s helm. From a cultural perspective, it’s natural to adapt workplace customs to meet the needs (but mostly demands) of those who were, or are, driving the organization towards success. An organization’s customs and values, however, need to be intentional rather than reactive. Here are a few amusing stories to help illustrate how crazy life can be when the boss’s eccentricities dominate the Employee Experience.
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cultural health

Time for a check-up? Assessing Cultural Health [Video]

Here’s Chris’ second Culture Leadership Charge video episode exclusively for Switch and Shift viewers. In these crisp, concise segments, Chris outlines proven practices for creating a purposeful, positive, productive work culture. In this episode, Chris describes five levels of organizational cultural health as detailed in his Amazon best-selling book, The Culture Engine. From worst to best, those […] Read moreRead More»

employees happy

New Year’s Resolution: Keeping Your Employees Happy

Dedicated and driven employees are a great asset to any business. Without staff, your business wouldn’t function and you’d struggle to manage daily operations single-handedly. To ensure your business maintains high levels of efficiency and productivity, you must do everything you can to ensure your employees feel engaged and appreciated for their hard work. In other words, you need to keep your employees happy…. Read More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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