employee experience

Five Influences Trump Will Have on the Employee Experience

Whether you love him or hate him, one thing is for sure with a Trump Presidency: change will happen. Over the past few years, we have proclaimed that we have entered the “Age of the Employee.” Employees have more power and options than ever before. It may be that the Trump Administration will implement efforts to turn the tide in favor of the employer…. Read More»

longtime employees

How to Prepare for Difficult Conversations with Longtime Employees

You and your longtime employees have gone through a lot together. You’ve developed a special bond as the company evolved, and you might even hang out together on the weekends. What if one of these individuals began underperforming or acting dishonestly? Would you feel uncomfortable confronting him or her about it? As evidenced by Wells Fargo’s recent scandal, company leaders of all types struggle to address this scenario. In fact, more than one-third of managers admit to shrinking away from giving direct feedback to employees when they anticipate a negative reaction. … Read More»

future leaders

Practical Tips to Raise Up and Inspire Future Leaders – Part One

If you Google any derivative of “raising up leaders,” you will discover the first several pages of search results are from faith-based organizations, not business publications. If business rises and falls on the shoulders of its leaders, shouldn’t the business world be just as concerned about developing future leaders?… Read More»

new hires

6 Ways Managers Can Engage and Retain New Hires

Starting a job is an exciting and scary moment for new hires. The first 90 days of employment are a critical time when they develop lasting opinions about their workplace that will affect their future performance. When handled well, the onboarding experience sets up an employee for success that will pay strong dividends to the company…. Read More»

trust issues

Trust Issues: What Happens When You Trust Your Customers

It is hard to have a positive relationship with someone you don’t trust. When you don’t trust someone, it’s hard to believe they have your best interests at heart. Without trust, there can be no true partnership. The thing most of us don’t realize is that trust issues affect more than just our personal lives, they impact our business relationships as well…. Read More»

gender bias

Gender Bias: The Trap of the Bossy Leader [Infographic]

The issue of gender parity in leadership roles has received a lot of attention from the business community in recent years. Progress is being made as more and more companies fill executive positions with qualified female candidates. What is often overlooked, however, is the very real gender bias faced by women who already serve in leadership roles. Many female leaders are trapped by the perception that they have to behave in accordance with traditional male stereotypes in order to be effective, but the truth is that most of the traits traditionally exhibited by each gender are seen as equally effective…. Read More»

exceptional leadership

This Is What Truly Exceptional Leadership Is All About

The quest to define exceptional leadership obsesses many people, and the definitions vary not only in content, but in context. I have sipped many cups of coffee and ran countless miles pondering this complex topic. And like many, I have devoted my life and profession to understanding the elusive concept of leadership. It was in […] Read moreRead More»

business processes

Business Processes: Pitfalls that Could Be Hurting Your Business

The impact for businesses using antiquated business process solutions or worse, no solution at all, can be multi-faceted and, ultimately, damaging to the bottom line. What are some of the specific pitfalls that inefficient or siloed business processes can cause? Here are a few that plague companies across nearly every industry…. Read More»

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    There’s a more human way to do business.

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