employee commitment

10 Rules for Recognition That Increase Employee Commitment

Management malpractice, managers’ actions that don’t lead to positive outcomes for the company and its people, can be overcome. Practicing recognition that incorporates the above rules will position you to achieve greater results in your business and increase employee commitment. Your employees will appreciate it, too…. Read More»

customer contact

Customer Contact: The Enduring Power of “I Get You”

We typically think of customer contact “feedback” and evaluation as judgmental opinions, not as instructive information. We think we need cold, hard data to instigate accurate change. Consider the word itself. “Feeding back” implies nurturance, like returning important nutrients to the soil through fertilizer. Customers will more likely give you their lessons that “fertilize” your customer service if you approach them as a student eager for a lesson rather than as a student uneasy about getting a grade…. Read More»

peer recognition

Peer-to-Peer Recognition and It’s Effect on Employee Motivation – Part 2

In part one of our analysis of peer-to-peer recognition, we discussed how we use the concept of Merit Money to recognize team members at Happy Melly. Compared to traditional, management-based bonus systems, Merit Money encourages peer-to-peer recognition. Team members reward each other with points based on pre-defined company values. The Bonusly tool converts points into tangible rewards. When evaluating this system, four overarching themes surfaced repeatedly…. Read More»

rewarding employees

When It Comes to Rewarding Employees, Is Cash Really King?

When it comes to rewarding employees for going above and beyond, it’s time to recognize that cash isn’t always king. You may need to rethink your reward program to treat your employees for their incremental efforts, with memorable experiences and gifts linked to thoughtful recognition…. Read More»

peer-to-peer recognition

Peer-to-Peer Recognition and It’s Effect on Employee Motivation

Employee motivation is hard to quantify, but our company never shies away from a challenge. As a global business network dedicated to happiness at work, Happy Melly is backed by an 11-person team focused on helping people increase job satisfaction. We live and breathe experimentation, so we take ideas and test drive them on each other. And so in the spirit of our culture of adventure and analysis, a few months ago our founder Jurgen Appelo suggested we see if we could draw any tangible data from our peer-to-peer recognition program, one of our ongoing experiments…. Read More»

How Employee Health Impacts Productivity [Infographic]

What can employers do to help employees improve their health? Hunger can be a productivity-killing distraction – so skip the sugary sweets and supply healthy snacks instead. Encouraging physical activity is another simple way to help employees keep their minds fresh and focused. The accompanying infographic includes a look at the connection between health and productivity along with tips on how to stay healthy at work…. Read More»

disconnected organization

Four Telltale Signs of a Disconnected Organization

Most leaders appreciate the importance of leadership, culture, and engagement within their organizations. While they may not consciously think about the impact on individuals from a human perspective, managers sense these concepts are critical to healthy organizational performance. However, these three areas are often addressed individually, as if one doesn’t interact with the others. This leads to a disconnected organization…. Read More»

employee experience

The Employee Experience: An Interview with Authors Tracy Maylett and Matthew Wride

We recently talked with authors Tracy Maylett, Ed.D and Matthew Wride, J.D., P.H.R. about their new book, The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results. The book explores what is shaping up to be the hot HR topic of 2017—the employee experience. Mayett and Wride are chief executives at DecisionWise…. Read More»

employees happy

New Year’s Resolution: Keeping Your Employees Happy

Dedicated and driven employees are a great asset to any business. Without staff, your business wouldn’t function and you’d struggle to manage daily operations single-handedly. To ensure your business maintains high levels of efficiency and productivity, you must do everything you can to ensure your employees feel engaged and appreciated for their hard work. In other words, you need to keep your employees happy…. Read More»

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