Abolish the Intern: Join The Apprenticeship Movement

Imagine a world where young people are escorted, protected, and paid as they find their place, their work, and their lives. This is the difference between a system based on temporary, exploitive internships and a system based on long-term development of a mentor, apprentice, and protégé…. Read More»

How To Successfully Utilize the Employee-Service Profit Chain

Despite its early success, Sears began to have trouble when it starting diverting its attention from its retail roots. Starting in 1993, Arthur Martinez proposed a change in Sears’ culture that would focus on the level of employee satisfaction and how it impacts profits…. Read More»

Top 10 Posts From The League of Extraordinary Thinkers of 2014

Our Leaguers, our term of endearment for the League of Extraordinary Thinkers, make us proud. Each of them is doing great work to make businesses more human-centered. They not only write about key topics pertinent to the human-side of business conversation, but they live it, too.

The mixture of their experience, research and writing caught your attention. This list of the 10 best posts of 2014 is as diverse as are our Leaguers.

So, as the clock inches closer to the dawn of a new year, read, reflect and learn from the 10 posts that dominated 2014…. Read More»

Switch & Shift’s Top 10 Guest Posts of 2014

Several themes emerge when you look over the top guest posts of 2014. Whether it be deepening your understanding of Millennials and what this much-talked about generation is changing in the workplace, or a need for some positivity. What delights us, and apparently you, too, is a focus on human-centered business practices. When you look […] Read moreRead More»

Why Complaining is Good Business

There is an old management adage that comes up from time to time. And when it does, it is stated with nods, winks, and knowingness. It goes something like this, “Don’t come to me with your complaints. If you are going to complain, bring the solution —then I will pay attention.”

For the record, each time I hear ANY variation of this, I want to throw up…. Read More»

Passion Within Switch & Shift

What does it mean to unleash employee passion? To start, it doesn’t mean letting employees run amuck and do whatever they want. It does mean, however, spending time learning about what your employees’ aspirations are. It means spending time deepening the relationship with employees. It means paying attention to the work environment and doing what you can to remove blocks to passion…. Read More»

Joy Within Switch & Shift

For those who want to be speechless and inspired by work, then something must be done today. The place to start is charting a course to create joy at work. Why joy? Joy is an outcome of doing something that makes you happy. Joy is contagious. It has a force of energy that moves people forward with optimism. We believe joy at work means what you’re doing is meaningful, and if we add up each meaningful day at work, that equals a meaningful life. … Read More»

3 Reasons Why It’s Not Your People Skills That Are Lacking

We’re not lacking in people skills. We’re lacking in the understanding of what really makes individuals tick.

The knowledge of our human minds is increasing everyday, by leaps and bounds. We can use this knowledge to adapt our own leadership behaviors.

We can learn to fuel employee performance, lead effective change, drive increased job satisfaction and become the influential leaders we all strive to be…. Read More»

Give Priceless Holiday Gifts to Staff for Free

Precious gems that leave staff feeling valued, also make work a fun a place to be. Few can afford priceless gifts for everybody at work, yet everybody can ring in holidays at work with lasting takeaways in bright packages. To create holiday extras that others will find festive—yet you can afford—consider the brainy benefits within […] Read moreRead More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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