Why Businesses Must Stand Up for What They Believe

According to business owner, designer and author Brian Sooy, a business must know what it stands for to make a difference. In this episode of Work That Matters, Shawn explores with Brian what the elements are to be a business that is clear on what it stands for – what it’s cause it. We dip into Brian’s book Raise Your Voice to guide the conversation…. Read More»

How to Change Your Company Culture One Meeting at a Time

Be it General Motors, the Veterans Administration, or the U.S. Congress, the answer to the problems these organizations face is always the same: change the organization’s culture.

Culture change appears to be a daunting task. A task so big, so formidable, we don’t even know where to start. So we give up. We go along all the while blaming the culture for the way things are. This is convenient, but hardly useful…. Read More»

Communication That Encourages Collaboration

“Yes, and” is a powerful tool for collaboration, negotiation and effective communication. The concept of “Yes, and” comes from the improvisational stage, and over the last 15 years, I’ve seen it transform leaders and teams across industries. Unfortunately, a lot people think that “Yes, but” is the same thing, when actually it is an ugly, nasty, evil twin to “Yes, and.”… Read More»

The Connection Between Employee Engagement and Emotional Intelligence

In today’s marketplace, business leaders can’t succeed without the ability to communicate effectively with others, manage their emotions and collaborate on finding solutions to pressing challenges. Perhaps most importantly, they have to be able to connect with employees on a human level, a trait that requires both understanding and empathy…. Read More»

Be The Leader You Wish To Follow

Want to be trusted? Don’t seek it out. Trust is something you earn, not something you ask for or demand. It doesn’t work that way. Think of trust as a result, not an action itself.

It’s important (and far more fruitful) for a leader to strive to be trustworthy instead of trusted. But trustworthy isn’t an action either. You can’t declare yourself trustworthy, much as crooks and con men, used car dealers and self-described “trusted advisors” throughout time have tried. Being trustworthy is also a result, not an action itself…. Read More»

3 Vital Lessons from the Pesky Millennial Generation

In 2007, I started speaking about Those Pesky Millennials. It seemed that every business I walked into shared the same great pain:

“No work ethic. Entitled. Pain in the ass. Kids—what’s wrong with them?”

It was the pain du jour. So I added my voice to the choir of help. And what I added distilled down into this: The millennial generation may be a pampered lot, but they have a lot to teach us.

Consider these messages from Gen Why…… Read More»

Why Nothing Is Something Worth Doing

We live in a hyperactive world in which active lifestyles and overachievers are celebrated. In fact, we try to squeeze as much as we can into the day –– with no time to spare. When we’re not busy multitasking, we’re racing from activity to activity. Right? So when was the last time you did nothing, simply because you thought doing nothing was time well spent?… Read More»

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