back of person with arms stretched for success looking at the sunset over the ocean

Beyond Happy: The Role of Well-being in Our Work Lives

Happiness is a tricky subject; its meaning varies from person to person. There is fleeting happiness: the happiness we feel when we get something we want. Then there is a richer form of happiness that comes from doing something meaningful, like work or volunteering. This latter form of happiness is more fulfilling and its affects are longer lasting…. Read More»

Automated guide-way train at night

Addressing the Millennial Generation’s Need for Speed

Whatever you think about Millennials, they are hitting the scene at a time of a tectonic shift in management. You can shake your fists at how entitled and coddled they are, or you can see them as “secret decoder rings” that give us a glimpse of what the future of management just might look like. But either way, you’re running out of time to decide. Change is coming…. Read More»

View from Inside

3 Reasons Why It’s Not Your People Skills That Are Lacking

We’re not lacking in people skills. We’re lacking in the understanding of what really makes individuals tick.

The knowledge of our human minds is increasing everyday, by leaps and bounds. We can use this knowledge to adapt our own leadership behaviors.

We can learn to fuel employee performance, lead effective change, drive increased job satisfaction and become the influential leaders we all strive to be…. Read More»


67 Most Inspirational Quotes EVER

Even the most inspired and active among us keep our fuel tanks filled with the wisdom of those who have come before. Throughout my life, I’ve collected quotes that mean something special to me – sometimes in my head, sometimes on scraps of paper at the bottom of my sock drawer, and sometimes bookmarked on my favorite websites or triple-underlined in my favorite books.

With this list, I’d like to share my favorite 67 quotes of all time. Starting with the mother of all motivational quotes, from the father of all motivators…… Read More»


Let’s Drive a Stake In the Heart of the Industrial Age!

Wasn’t the Industrial Age supposed to be over in the 1970s? Oh, it was? Then why are so many companies still following the Industrial Age script?

In a word: habit. Comfort, even. Let’s face it; we humans don’t just change on a whim, just because we feel like it. Most of us… well, we stick with what’s comfortable, what’s “normal” to us; what we’re good at…. Read More»

drawing of an old fashioned camera

The Rise of Visual Customer Service in the Social Age

For your consideration:

90% of all information that comes to the brain is visual
40% of all nerve fibers from the brain are connected to the retina
By 2016, 55% of all internet traffic will be video-based
Also by 2016, mobile video traffic will increase by 18x
So it makes sense that socially-enabled organizations are using visual customer-service for product tutorials, video FAQs and service updates. And why they are employing visual elements for interactive marketing campaigns, Q & As and – of course – branding…. Read More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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