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67 Most Inspirational Quotes EVER

Even the most inspired and active among us keep our fuel tanks filled with the wisdom of those who have come before. Throughout my life, I’ve collected quotes that mean something special to me – sometimes in my head, sometimes on scraps of paper at the bottom of my sock drawer, and sometimes bookmarked on my favorite websites or triple-underlined in my favorite books.

With this list, I’d like to share my favorite 67 quotes of all time. Starting with the mother of all motivational quotes, from the father of all motivators…… Read More»

letsdrive

Let’s Drive a Stake In the Heart of the Industrial Age!

Wasn’t the Industrial Age supposed to be over in the 1970s? Oh, it was? Then why are so many companies still following the Industrial Age script?

In a word: habit. Comfort, even. Let’s face it; we humans don’t just change on a whim, just because we feel like it. Most of us… well, we stick with what’s comfortable, what’s “normal” to us; what we’re good at…. Read More»

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The Rise of Visual Customer Service in the Social Age

For your consideration:

90% of all information that comes to the brain is visual
40% of all nerve fibers from the brain are connected to the retina
By 2016, 55% of all internet traffic will be video-based
Also by 2016, mobile video traffic will increase by 18x
So it makes sense that socially-enabled organizations are using visual customer-service for product tutorials, video FAQs and service updates. And why they are employing visual elements for interactive marketing campaigns, Q & As and – of course – branding…. Read More»

authentic leadership middle seat

Authentic Leadership from the Middle Seat in Coach

There is one thing in life that has always boggled my mind. Why is it we can have an in-depth conversation with a stranger on an airplane in coach and yet are unable to speak with the same candor and vulnerability with people we have known for years?

What happens in coach that allows us to have an exchange with a stranger that can be more captivating and intimate than the conversations we have had with a spouse, a boss or team member?… Read More»

dna of wave makers

DNA of Wave Makers™: The 4 Leadership Molecules that Everyone Wants

Wave Makers take that first step toward making the team feel like a team, experiment with a new product idea, or organize regular discussions for the other new college graduates. They have a meaningful idea, get others involved and act upon it. Wave Makers start the ripple effects toward important changes – even if they start with a small first step…. Read More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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