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Posted by on Aug 22, 2014 in Business, Communication, Featured, Leadership | 0 comments

What’s Wrong with Being Passive Aggressive?

A client asked me this question recently when I discussed with them how perhaps they needed to be more consistently assertive in their interactions in the workplace. There was obvious confusion about what the term passive-aggressive meant when we had a good dialogue about that. In this article I’d like to clarify the distinctions between assertiveness, aggressiveness and being passive. I do not believe one can ever be too assertive but you have to be clear on the distinctions.

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Posted by on Aug 21, 2014 in Business, Culture, Featured, Leadership, Recognition | 9 comments

Getting at the Gold in the Golden Rule

Whether a quote is attributed to Mother Teresa, Confucius, Bill Gates or your mother, truth is true – regardless of who voiced it or what pages may or may not have recorded it. Certainly, one of the oldest and well-known pieces of wisdom (i.e., truth about life) is what has come to be called the Golden Rule. Most of us would even claim that we live by the Golden Rule. Can you quote it? Take a moment now to test your recollection.

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Posted by on Aug 20, 2014 in Business, Featured, Leadership, Strategy | 0 comments

Seven Strategies for Keeping a Promise

Like most other businesspeople, you probably care about keeping your word and will go the extra mile to fulfill a commitment. Yet we no longer live in a world of lone rangers. Yes, you need to be accountable for your own commitments. But if your team does not coordinate to provide a unified experience to customers, employees, or other stakeholders, your efforts create confusion and complexity, and your company promises fall prey to “commitment drift.”

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Posted by on Aug 16, 2014 in Business, Communication, Culture, Engagement, Featured, Inspirational, Leadership, Social Media | 2 comments

Your Social Role in the Shifting Relationship Economy

Even with the technology to support two-way communication and discussions on the relationship economy we still observe many companies and entrepreneurs who are using the outdated mode of one-way communication called broadcasting. For example, how many have seen on social media channels a robotic, automated approach to sharing information?

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Posted by on Aug 13, 2014 in Business, Featured, Leadership, Strategy | 0 comments

How to Influence Your Manager: Passive Versus Proactive Followership

Followers are essential to any organization. Without followers there are no leaders and without proactively engaged followers there is little room for company growth. Proactive followers are not ‘yes people’. They support their leaders by questioning their assumptions and offering competing views on how to overcome important challenges. In the current climate, a lack of proactive followership may lead to company-wide failure. There is however, a fine line between constructive and destructive behavior.

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Posted by on Aug 12, 2014 in Business, Engagement, Featured | 5 comments

Leadership Styles From Around The World

Leadership is an ever-changing concept, and the way in which people practice leadership style varies greatly from culture to culture. From autocratic management to egalitarian practice, from the traditional Asian ‘ringi-sho consensus’ to the Scandinavian ‘Primus Inter Pares’ this infographic explores the overriding philosophies that dictate leadership styles across the globe.

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Posted by on Aug 12, 2014 in Business, Culture, Featured, Future of Leadership, Leadership | 2 comments

How To Create a Toxic Workplace

Why write a piece on how to create a toxic workplace? I want readers to have labels that make it easier to identify toxic behaviors that undermine people’s abilities to do their best work. When we can label something, we can more easily address the problem.

The list below doesn’t include some of the more obvious examples of toxic work environments: yelling, public tantrums, passive-aggressive behaviors, or controlling behaviors.

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Posted by on Aug 9, 2014 in Business, Featured, Leadership, Return on Trust | 0 comments

Why Trust Don’t Come Easy

What makes trust so difficult to gain and retain?
Why have we lost our trust in business, government, the media?
Even in each other?
Trust is a very simple concept.
Trust is confidence.
Confidence that what we hear or read is the truth.
Confidence in something’s or someone’s character and integrity.
Confidence that some unknown future will turn out the way we’ve been led to believe it will.
But trust don’t come easy.

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