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Posted by on Jul 31, 2014 in Business, Culture, Engagement, Featured, Leadership | 1 comment

Turn Good Work into Great Work with One Simple Question

In a small, sunbaked office building on a fish farm in southern Spain, Miguel Medialdea spoke with us about the gap between work that merely fulfills an assignment and work that makes a difference people love.

Several years ago, Veta La Palma fish farm, where Miguel works as a mid-level biologist, was a relatively eco-friendly farm located on an island in the Guadalquivir river. While Miguel and his supervisor, Narciso Mazuelos, shared a passion for running the farm “close to nature,” they were met with the same pressures many of us face in our jobs. They were expected to increase yield, productivity and profits.

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Posted by on Jul 30, 2014 in Business, Featured, Leadership | 1 comment

6 Types of Toxic CEOs that are Destined for Failure

Being the CEO is a delicate balancing act between giving the customers what they say they want, giving the customers what they really need, making bold decisions, and holding on to the company’s core values. A CEO can generate more press through his actions than a quarterly report ever could. Therefore I dare every CEO out there to ask him/herself one question, what type of CEO do you want to be? Take a look at this infographic by GetVoIP.com which details six types of toxic CEOs that are destined for failure.

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Posted by on Jul 29, 2014 in Business, Culture, Engagement, Featured, Leadership | 3 comments

The Three Evils of An Old School Workplace

Does your company’s work save your workers from boredom? Or have you dumbed it down so much that even a monkey would yawn?

Does your company’s work save your employees from vice? Or is the work itself a vice, as your whole organization swindles your customers, deceives your recruits, and outsmarts the communities in which you operate?

Does your company’s work save your workers from need? Or are their jobs actually J.O.B.s – as in, Just Over Broke?

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Posted by on Jul 29, 2014 in Business, Featured, Leadership, Strategy, Talent | 0 comments

The Era of Average is Over – 4 Insights How NOT to get Left Behind

In the past 30 years, millions of people have lost their jobs to the rise of computerized automation, technology and robots offering unparalleled efficiency, reliability and performance benefits. Experts state that we are at the crucial tipping point often referred to as the ‘great decoupling’, with economic growth for the first time not followed by a similar increase in job creation. Bold predictions state that a robot journalist could win a Pulitzer within 5 years, that all human work will be fully outsourced to robots by 2045 and that humans can even fall in love with and marry robots by 2050.

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Posted by on Jul 28, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership | 0 comments

Lead with an Intergenerational Mindset

Ted Coiné posted a quiz to see if we are all Millennials. Ted made some excellent points, and his challenge sparked a thought. Aren’t we all generations? If not, shouldn’t we be? The reality is we are a sum of all generations, and we should be. Each generation has fought battles, won, failed, learned, invented, wrote, led, and tried to leave a better place than those before them. We need to embrace the lessons from each generation.

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Posted by on Jul 27, 2014 in Business, Culture, Engagement, Featured, Future of Leadership, Leadership | 0 comments

The Top 10 Reasons To Be Trustworthy

“Be Trustworthy: Act with integrity and always keep your word.” Sounds fairly straightforward, doesn’t it? And to many of us, this is our default position already; being trustworthy is a matter of pride. But we can all probably think of a person right now who could use a couple of reasons to behave in a more honorable manner, huh? For that shifty schemer in everyone’s life, our friend Barbara Kimmel came up with this terrific list of ten reasons to be trustworthy…

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Posted by on Jul 26, 2014 in Business, Featured, Leadership, Strategy | 0 comments

How to Juggle Your Business to Success

The day-to-day operations of any organization can be a bit like juggling – the right hand needs to know what the left is doing, and the body in the middle has to coordinate the entire process. While it may be possible to keep everything in motion, without proper synchronicity things can only stay that way for a short amount of time before balls start to drop. In companies, marketing and finance often play the role of the two hands.

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Posted by on Jul 24, 2014 in Business, Culture, Engagement, Featured, Leadership | 0 comments

Leadership Ethics: It Doesn’t Depend

Imagine recent outcomes at GM, and Toyota before it, if some frontline engineer – or even assembly line worker – used the company Intranet to say “Hey, CEO, there’s a fundamental design problem with (fill in the blank),” …and the CEO stopped production while the glitch was fixed, even if that meant months of stalled production.

Ethics today save you money tomorrow. But that’s not all.

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Posted by on Jul 23, 2014 in Business, Culture, Engagement, Featured, Leadership | 0 comments

Holacracy: Putting Employees in the Driver’s Seat

Holacracy as an organizational method assumes that all employees are capable of working in flat teams, called ‘circles’ that are self-regulating. Authority and decision-making are distributed throughout these circles; managers and executives are no longer placed in a pedestal.

In a Holacracy, the organization puts emphasis on iterative governance, adaptive processes, and self-organization – and puts the employees comfortably in the driver’s seat.

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Posted by on Jul 22, 2014 in Business, Customer Service, Engagement, Featured, Leadership | 0 comments

Using Customer Service as a Competitive Differentiator

It is my opinion that delivering consistently superior customer service is one of the ONLY competitive differentiators left for most businesses and should be a key area of strategic focus by the leader. In this video I will share with you several important ideas around how to build a culture of delivering great customer service to drive higher levels of success in your business.

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