A client asked me this question recently when I discussed with them how perhaps they needed to be more consistently assertive in their interactions in the workplace. There was obvious confusion about what the term passive-aggressive meant when we had a good dialogue about that. In this article I’d like to clarify the distinctions between assertiveness, aggressiveness and being passive. I do not believe one can ever be too assertive but you have to be clear on the distinctions.Read More
Whether a quote is attributed to Mother Teresa, Confucius, Bill Gates or your mother, truth is true – regardless of who voiced it or what pages may or may not have recorded it. Certainly, one of the oldest and well-known pieces of wisdom (i.e., truth about life) is what has come to be called the Golden Rule. Most of us would even claim that we live by the Golden Rule. Can you quote it? Take a moment now to test your recollection.Read More
Like most other businesspeople, you probably care about keeping your word and will go the extra mile to fulfill a commitment. Yet we no longer live in a world of lone rangers. Yes, you need to be accountable for your own commitments. But if your team does not coordinate to provide a unified experience to customers, employees, or other stakeholders, your efforts create confusion and complexity, and your company promises fall prey to “commitment drift.”Read More
Virtual companies can often run like well-oiled machines, with high productivity and work-life balance for employees, well, in balance. I founded the 1 Million for Work Flexibility movement because I know just how valuable work flexibility is for both employees and for companies.Read More
Team building usually refers to the process of conducting exercises to get people to work well together. While this is an important consideration, I’d say you’re a bit late by this point. The best way to build a team is through a deliberate and thoughtful recruiting process.Read More
FutureMaker (noun) \ˈfyü-chər ˈmā-kər\ : a person responsible for making the future happen and inspiring others to do the same. Creating major culture change at an...Read More
Even with the technology to support two-way communication and discussions on the relationship economy we still observe many companies and entrepreneurs who are using the outdated mode of one-way communication called broadcasting. For example, how many have seen on social media channels a robotic, automated approach to sharing information?Read More
It’s important to make each moment in a company meeting worthwhile. The obvious challenge is that there’s undoubtedly a lot of pressure that goes into transforming stiff and lengthy online meetings into intriguing masterpieces that gives every participant the sense that they’re time and energy was well spent.Read More
Followers are essential to any organization. Without followers there are no leaders and without proactively engaged followers there is little room for company growth. Proactive followers are not ‘yes people’. They support their leaders by questioning their assumptions and offering competing views on how to overcome important challenges. In the current climate, a lack of proactive followership may lead to company-wide failure. There is however, a fine line between constructive and destructive behavior.Read More
Leadership is an ever-changing concept, and the way in which people practice leadership style varies greatly from culture to culture. From autocratic management to egalitarian practice, from the traditional Asian ‘ringi-sho consensus’ to the Scandinavian ‘Primus Inter Pares’ this infographic explores the overriding philosophies that dictate leadership styles across the globe.Read More
Why write a piece on how to create a toxic workplace? I want readers to have labels that make it easier to identify toxic behaviors that undermine people’s abilities to do their best work. When we can label something, we can more easily address the problem.
The list below doesn’t include some of the more obvious examples of toxic work environments: yelling, public tantrums, passive-aggressive behaviors, or controlling behaviors.Read More
What makes trust so difficult to gain and retain?
Why have we lost our trust in business, government, the media?
Even in each other?
Trust is a very simple concept.
Trust is confidence.
Confidence that what we hear or read is the truth.
Confidence in something’s or someone’s character and integrity.
Confidence that some unknown future will turn out the way we’ve been led to believe it will.
But trust don’t come easy.