Stormy sky over dark sea.

The Power of Making Things Visible

One of the central tenets of traditional management philosophy is that information should be controlled. Secret formulas and key strategic moves, for example, are obviously not to be shared with competitors. Even internally, to avoid the risk of leaks or misinterpretation, information has been traditionally been doled out only on a “need to know” basis.

Unfortunately, this approach does not work well in today’s fast-paced, innovation-focused environment…. Read More»

senior playing tablet

Applying the Digital Mindset to Management

Traditional management is clearly and measurably in decline, although up until now it has been changing at a somewhat glacial pace. The social media revolution has moved much more quickly and has seeped into every aspect of organizational life, but by itself it is never going to fully revolutionize management. It needs a catalyst—like the Millennials…. Read More»

Team of climbers on the summit.

How to Intentionally Build Trust

You’ve probably gone to great lengths to surround yourself with honest people. They don’t lie, cheat, or steal. But trust involves much more than honesty. More frequently in the typical workplace, trust means consistency. Do you trust Kate to finish the project on time and within budget as she promised? Do you trust Carlos to build a cohesive team or will he be a divisive force in the department? Will Najma have your back when the executive team blames you for all the problems?… Read More»

lead the change

Leading the Change We Wish To See

Businesses are among the most powerful entities in the modern world. The largest have greater wealth and influence than many governments. Even small businesses and entrepreneurs regularly reach a global audience. Leaders of businesses have become, by default, leaders of society. This creates an opportunity, even a responsibility, to lead in a way that shapes not just a better business but a better society, the sort of world we all want to live in…. Read More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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