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Posted by on Sep 18, 2014 in Business, Communication, Culture, Featured, Leadership, Strategy | 1 comment

Can You Have Too Much Passion For Your Job?

We are told that being passionate about our work is important for success, but can too much passion get in the way?

We can define passion in the workplace as caring, an intense desire for seeing success. There is a focused energy that goes along with passion that can be infectious. But when combined with an inability to lead, or understand how to communicate with others, then passion translates into something else.

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Posted by on Sep 17, 2014 in company culture, Culture, Engagement, Featured, Leadership, leadership blog | 3 comments

How to Cut Through Fake Talk to Increase Employee Engagement

The old adage around personal engagement used to be, “Managers trump companies!”, meaning that individuals joined a company, but left their boss. In the last several years, the high engagement of an organization’s employees has drawn even more attention. Recent research on engagement shows that high engagement drives financial results. Additionally, the notion of engagement has come to encompass more than just the people skills of a manager. Employees are engaged by an ever increasing number of factors that serve to attract and retain quality performers.

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Posted by on Sep 16, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership, Strategy, Workplace Morale | 1 comment

The Shifting Workplace – Keeping Managers Out of Control

We are now on the cusp of a new revolution — something we’re dubbing: Employee Rights 2.0. “Labor” is breaking free of traditional management structures to experience unprecedented autonomy. Today’s knowledge workers demand freedom from micromanagement and the punch-clock. So how will you manage to manage them? Will employees have all the control?

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Posted by on Sep 14, 2014 in Culture, Engagement, Featured, Leadership, Strategy | 2 comments

5 Questions to Create a Compelling Purpose for Change

If your change process lacks purpose, you are lost. You won’t know where you are going and you may not even know how to get there. If your purpose lacks meaning, you end up disengaging the very people you need to engage.

A hospital steering team began to address this 30 million dollar cost reduction problem by clarifying their work’s purpose. While this may seem obvious, the conversations they had were not.

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Posted by on Sep 10, 2014 in Culture, Featured, Leadership, Millennials, My Story Campaign, Strategy | 0 comments

3 Essential Business Strategies to Humanize Your Startup

While the launch of innovative small businesses could have a tremendously positive impact on the US economy, are we developing a startup scene based on quantity or quality? Whether for-profit or nonprofit in structure, companies must generate revenues to be viable, sustainable, and to grow. Companies and organizations that focus first on developing a product that uniquely solves a human challenge will create the most efficient, sustainable social and financial value. This is the human-centered model.

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Posted by on Sep 10, 2014 in Business, Culture, Engagement, Featured, Leadership, Workplace Optimism | 0 comments

A Better Way to do Business

For the last few decades we’ve become increasingly trapped in thinking of business as all about profit. That has become the driving purpose of most businesses, with all other considerations being trampled by concerns for cold hard cash.

But there’s a better way to do business. Better from the human side. Better from the customer side. And as it turns out, better from the profit side as well.

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Posted by on Sep 8, 2014 in Business, Culture, Featured, Inspirational, Leadership, Millennials, My Story Campaign | 3 comments

5 Ways to be a Fearless Leader

Each step of the way, I lost a little bit of fear. Fear about things falling apart, fear about making mistakes, fear about over-reaching myself. How did I do this? Because each of those things happened. Worst case scenarios played out and the world kept turning anyway. Even more, the biggest mistakes often led to the biggest opportunities. Here’s what I know now…

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Posted by on Sep 7, 2014 in Business, Culture, Engagement, Featured, Leadership, Recognition | 6 comments

The Biggest Surprises of Change Leadership

When you get your first leadership position at work, what you don’t know may be more important than what you do know. Much is expected of leaders and you aren’t likely to envision it all beforehand. To help others develop in advance, I asked veteran leaders and managers to think back to their early days and answer this question

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Posted by on Sep 4, 2014 in Business, Communication, Culture, Engagement, Featured, Leadership, Strategy | 3 comments

The Trick to Successful Employee Engagement

It’s important to educate all employees on this subject, because more often than not, it’s them that are working in teams with other employees. A manager might not have the time or ability to make sure everyone is being treated equally, and everyone is participating in the team. Every employee should understand what happens to people when they are left out of a group, and also how important certain words can be for employee engagement.

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Posted by on Sep 2, 2014 in Books, Business, Culture, Engagement, Featured, Future of Leadership, Leadership, Social Media | 0 comments

The Rise of Visual Customer Service in the Social Age

For your consideration:

90% of all information that comes to the brain is visual
40% of all nerve fibers from the brain are connected to the retina
By 2016, 55% of all internet traffic will be video-based
Also by 2016, mobile video traffic will increase by 18x
So it makes sense that socially-enabled organizations are using visual customer-service for product tutorials, video FAQs and service updates. And why they are employing visual elements for interactive marketing campaigns, Q & As and – of course – branding.

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