uninspired employees

Inspire Uninspired Employees: How to Spark Motivation

Does it sometimes feel like you’re wasting your breath trying to inspire uninspired employees? Managers make their best attempt at coaching employees to harness their own sense of motivation to achieve their personal and professional goals. But many tactics aimed at motivating uninspired employees have one major flaw: they don’t account for the person and the impact emotions, feelings, thoughts, and mindset have on their ability to feel drive.
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open communication

How to Strengthen Your Team with Intentional and Open Communication

I once worked in an office where, at some point along the way, management instituted the policy that creatives shouldn’t communicate directly with managers in charge of client services. Staff managers were interlocutors with whom we creatives communicated with client services. As a result it took hours, and sometimes days, to perform tasks we could have done in minutes. Let’s just say the system was flawed because, without open communication, it created frustration…. Read More»

engaged companies

Four Things Only Highly Engaged Companies Understand

Imagine your workplace utopia. Is it one of the more engaged companies? Are you picturing Vince Vaughn and Owen Wilson in The Internship? Napping pods, pop-up cafes, and gyms? Some trending startups even have in-office beer kegs. While I can’t deny naps and endless streams of coffee sound enticing, their efficacy for truly engaging employees may not be as high as you think. These fun perks seem interesting at first, but after a while the novelty wears off, and companies are left with napping, smoothie-drinking, sandwich-eating disengaged employees. Here’s how to go beyond on-the-surface perks and dive deep into building a strong employee engagement foundation…. Read More»

team accountability

Your Mission Statement Holds the Key to Boosting Team Accountability

You spent a lot of time constructing an eloquent mission statement — one full of promises and overflowing with trendy jargon. Top management applauds it, and clients appreciate it. But do your employees see it merely as rambling, meaningless verbiage? Less than 50 percent of the nation’s workers feel motivated by their employers’ core value statements. And that disconnect between what workers need and what they get is causing a catastrophic drop in team accountability. The people who are most important to your business’s success deserve a mission statement that’s more than a snappy sound bite. Your core values must resonate at every level, providing dependable anchors on which personnel can rely.
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dream careers

How To Prepare Employees For Their Dream Careers

Strategies from successful companies like the Stryker Corporation should not only be listened to, but implemented immediately. For the sake of engagement and employee retention, your team needs similar opportunities within their own organization to grow and reach their dream careers. Company leaders should understand this deep desire to climb the ladder and fight for those dreams – after all, that’s how most of them got to their positions. It’s when we stop empathizing with team members that we start losing the employee retention battle to careers they were striving to reach.
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proactive measures

Proactive Measures: Critical Success factors for the Future of Work

Proactive, personal involvement is becoming essential for your team’s advancement, workforce, and business, as well as your own work and career. As a result, self-awareness and emotional intelligence are becoming critical success factors to facilitate individually-sensitive, informed decision-making in the emerging, talent-focused, Future-of-Work environment…. Read More»

onboarding experience

Engaging New Hires: A Step-by-Step Recipe for a Structured Onboarding Experience

The average job tenure has shrunk to two years in some industries, and it continues to shrink. Younger millennial and post-millennial workers (the largest cohort in the workforce) aren’t staying as long at their jobs and want more immediate feedback from management. So many companies blend their recognition/engagement programs with their hiring efforts to create a structured onboarding experience…. Read More»

engaging millennials

Engaging Millennials: Unleashing a Generation in the Workforce

Millennials is a strange word people use – often with some derision – to refer to a younger generation of workers. Many falsely believe they’re different from other generations, and that something might be wrong with them. What’s probably driving much of this sense of enigma is that Millennials are less engaged at work than […] Read moreRead More»

employee commitment

10 Rules for Recognition That Increase Employee Commitment

Management malpractice, managers’ actions that don’t lead to positive outcomes for the company and its people, can be overcome. Practicing recognition that incorporates the above rules will position you to achieve greater results in your business and increase employee commitment. Your employees will appreciate it, too…. Read More»

customer contact

Customer Contact: The Enduring Power of “I Get You”

We typically think of customer contact “feedback” and evaluation as judgmental opinions, not as instructive information. We think we need cold, hard data to instigate accurate change. Consider the word itself. “Feeding back” implies nurturance, like returning important nutrients to the soil through fertilizer. Customers will more likely give you their lessons that “fertilize” your customer service if you approach them as a student eager for a lesson rather than as a student uneasy about getting a grade…. Read More»

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    There’s a more human way to do business.

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