pay employees more

Why You Should Pay Your Employees More Than You Must

If you’re a consultant, contractor, speaker, or some manner of service provider, and if you’re really good at what you do, then the following is for you.

If you’re an employer, and you aren’t struggling financially, and if you want to attract, keep, and get the most out of top talent, then it’s also for you, though you’ll have to take your employee’s perspective as you read…. Read More»

just pick up the phone

Just Pick Up The Phone

With all the customer communication channels available, how can a business decide the best way to deal with customer inquiries and requests? When it comes to customer service, studies show that people prefer to have a real conversation, with a real person, in real time. A recent infographic by GetVoIP, shows how 90% of customers prefer to just pick up the phone when it comes to dealing with customer service issues…. Read More»

dealing with uncertainty

Dealing with Uncertainty

As technology automates even more work to increase productivity, and as workplace tasks become even more complex, today’s jobs are demanding higher cognitive skills with emphasis being placed on exercising judgement and coping with uncertainty.

In this respect, business leaders, managers and human resources departments are being challenged to identify, hire and reward engaged employees capable of thriving in ever changing and ambiguous environments…. Read More»

employee qs company answer

5 Employee Questions Every Company Should Answer

When companies tell me their workplace culture and trendy furniture build employee engagement, I try to help them see that they’re focusing on the wrong part of the equation. They’re focusing on what, not why. The “what” can reveal a lot about a company, but it’s the “why” that tells you it’s a good company to work with. What factors contribute to the “why” of employee engagement? Here are the top 5 questions I ask business and HR leaders to answer. They’re intentionally written from an employee’s point-of-view. If you answer honestly, your organization’s engagement strengths and weaknesses should become more clear:… Read More»

telecommuting part of hr strategy

Why Telecommuting Should Be Part of Your HR Strategy

It’s not hard to sell the benefits of telecommuting to employees; it’s the employers who need convincing that working from home can actually translate into increased profits. Telecommuting offers many benefits to an employer, including increased employee satisfaction, reduction in operating costs and the ability to tap into a broader talent base – one no longer limited by geography…. Read More»

5 ways find authentic self

5 Ways to Find Your Authentic Self

One of the biggest problems I see when looking for talented, desirable, employable men and women, is the downward spiral of the trending “Brand You.” It can nauseate a person who watches a perfectly packaged, programmed, and plastic brand walk through the door. The saddest part is those individuals really believe I want what they’re “selling.” At the time they may think they’ve duped me, but they are only fooling themselves…. Read More»

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    There’s a more human way to do business.

    In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.

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