A client asked me this question recently when I discussed with them how perhaps they needed to be more consistently assertive in their interactions in the workplace. There was obvious confusion about what the term passive-aggressive meant when we had a good dialogue about that. In this article I’d like to clarify the distinctions between assertiveness, aggressiveness and being passive. I do not believe one can ever be too assertive but you have to be clear on the distinctions.Read More
Whether a quote is attributed to Mother Teresa, Confucius, Bill Gates or your mother, truth is true – regardless of who voiced it or what pages may or may not have recorded it. Certainly, one of the oldest and well-known pieces of wisdom (i.e., truth about life) is what has come to be called the Golden Rule. Most of us would even claim that we live by the Golden Rule. Can you quote it? Take a moment now to test your recollection.Read More
From my research, I believe we want leaders whom we can readily connect with, trust their words, and believe in their commitment to a build a better future for more than the ‘chosen” and/or special interests.
I do believe there is a secret code—because if it wasn’t secret, we’d see more leaders using these straight-forward communication concepts.Read More
Like most other businesspeople, you probably care about keeping your word and will go the extra mile to fulfill a commitment. Yet we no longer live in a world of lone rangers. Yes, you need to be accountable for your own commitments. But if your team does not coordinate to provide a unified experience to customers, employees, or other stakeholders, your efforts create confusion and complexity, and your company promises fall prey to “commitment drift.”Read More
Team building usually refers to the process of conducting exercises to get people to work well together. While this is an important consideration, I’d say you’re a bit late by this point. The best way to build a team is through a deliberate and thoughtful recruiting process.Read More
Leading a small business, nonprofit, sports team, or busy corporation through a turnaround is part of the job for owners, executive directors, and CEOs today. Troubled business models are either failing stubbornly or being bought out by fresh-faced entrepreneurs armed with modern metrics and a better operational strategy.
Workplace pitfalls and land mines abound if your core strategy is not communicated honestly and completely from the outset to the entire team. Malalignment of job execution, product ROI and service ROE are the genesis of most fiscal failures.Read More
FutureMaker (noun) \ˈfyü-chər ˈmā-kər\ : a person responsible for making the future happen and inspiring others to do the same. Creating major culture change at an...Read More
Even with the technology to support two-way communication and discussions on the relationship economy we still observe many companies and entrepreneurs who are using the outdated mode of one-way communication called broadcasting. For example, how many have seen on social media channels a robotic, automated approach to sharing information?Read More
It’s important to make each moment in a company meeting worthwhile. The obvious challenge is that there’s undoubtedly a lot of pressure that goes into transforming stiff and lengthy online meetings into intriguing masterpieces that gives every participant the sense that they’re time and energy was well spent.Read More
I am at the age when people I grew up idolizing, emulating, and imitating are dying. It is one of very few things about this time in my life that really sucks.
Losing idols hits on so many levels that it’s hard to take all at once. There’s the part about losing someone who shaped who we were at a point in our lives – which shapes who we are now. Losing our role model for a particular time in our lives chips away at our own youth and immortality.Read More
Followers are essential to any organization. Without followers there are no leaders and without proactively engaged followers there is little room for company growth. Proactive followers are not ‘yes people’. They support their leaders by questioning their assumptions and offering competing views on how to overcome important challenges. In the current climate, a lack of proactive followership may lead to company-wide failure. There is however, a fine line between constructive and destructive behavior.Read More