Most of the disruptive innovators and risk-takers told me, like John Hagel did, that their global experiences were an essential part of learning how to adapt quickly to change, as well as how to create disruptive changes themselves…. Read More»
I met with a CEO recently who was disappointed in her company’s most recent employee engagement numbers. A year earlier, they ran an employee engagement survey and, based on those results, the company had made efforts to improve engagement. This year’s survey showed the engagement numbers actually went down. Disappointing, indeed…. Read More»
Time for some brutal honesty: not all great leaders make great managers and not all great managers make great leaders…. Read More»
Startups and new technologies are popping up constantly. Geographic limitations are being lifted as nearly everything becomes globally connected. The explosion of data — and the associated potential for analytics — has changed the playing field on which companies compete…. Read More»
Put your employees first and your customers second. A simple radical notion that defies conventional business wisdom, but it could be the right change your business needs…. Read More»
One of the critical lessons I’ve learned in life – and it extends beyond the workplace – is the importance of respect. This may seem old-fashioned or trite in the days of, “I got mine, go get yours.” But if you treat people right, you will get the results you want. This is especially true in business. Respect still matters!… Read More»
To most of us, the phrase Work that Matters implies job satisfaction. The outcome is reduced stress, lower turnover and higher productivity – in business, a ‘win-win’ for employees, customers and shareholders. The logic is infallible. So, I ask you, why is there such a gap between the theory and the practice? Why are so many organizations and many workers struggling to find workplace nirvana?… Read More»
Developing relationships with businesses has never been easier. With a single tweet, post, or upload, the connections can start. But then there’s the wild side – the trolls, the divas, the spammers, the fakers and the takers. It’s as if rules of social decorum don’t apply to these users. So how as social leaders, do we combat […] Read more… Read More»
One of our greatest responsibilities as leaders is to help others become better versions of themselves. We do this through a tireless commitment to teaching, coaching, and investing in those around us. Great leaders are always on the lookout for opportunities to ply this trade. What follows is some “advance scout” help, a set of […] Read more… Read More»
Slow Progress to Gender Parity is not Bad Luck, it’s Bad Management Sometimes we all find ourselves in the minority. The World Economic Forum meeting in Davos earlier this year was one of those times for me – just 18% of the delegation were women. Despite being surrounded by men in suits, gender parity was […] Read more… Read More»
There’s a more human way to do business.
In the Social Age, it’s how we engage with customers, collaborators and strategic partners that matters; it’s how we create workplace optimism that sets us apart; it’s how we recruit, retain (and repel) employees that becomes our differentiator. This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement.