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Posted by on Apr 3, 2014 in Business, Communication, Featured, Inspirational, Leadership, Recognition | 2 comments

Overcoming Reluctance to Express Appreciation

Most of us experience a wonderful and rewarding feeling when someone recognizes us for a meaningful contribution we have made or for a special quality or characteristic we have. Most people enjoy that warm feeling that comes when we feel special – when we know that we matter. When we feel valued and appreciated, we feel energized, are more productive, feel connected, and do our best work. When employees are engaged, organizations excel and become more profitable.

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Posted by on Mar 26, 2014 in Business, Featured, Leadership, Recognition, Strategy, Transparency | 4 comments

4 Ways Successful Leaders let Employees Take the Wheel

Many organizations want employees to embrace change, but that doesn’t go far enough. They should drive it.

Employees have trouble embracing change because they have to get behind something they did not create. While some strategies appear to be effective at getting employees to embrace change, a stronger and longer-lasting solution comes from having skin in the game and constant employee involvement in the changing organization.

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Posted by on Mar 26, 2014 in Business, Customer Service, Featured, Recognition, Strategy, Strengths, Talent | 0 comments

Who Wants to be a Resource?

The words that we use matter. They shape our attitudes, shape our behavior, shape the very way that we think about the world. Words can inform, empower and inspire.

But in an age of commerce, where the language of finance and resources seeps in to the way that we manage people, have the words led us to lose sight of our common humanity?

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Posted by on Mar 16, 2014 in Business, Featured, Leadership, Recognition, Strengths, Talent, Transparency, Workplace Optimism | 5 comments

The Power of a Grateful Leader

How would you like to go to work every day never feeling appreciated? How long would it be before you stopped trying? How long would it take for you to quit?

When employees don’t feel appreciated, their work suffers. As a leader, it’s your job to make sure that the company is successful. A successful company is made of employees who put forth their best effort every single day. Being a grateful leader is the easiest, cheapest way to make them want to do that.

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Posted by on Mar 14, 2014 in Business, Featured, Leadership, Recognition, Strengths | 7 comments

Belief as a Motivational Force

Maybe I’m dating myself, but my wife, Irene, and I enjoy listening to songs sung by Kenny Rogers. One song he wrote is simply called “She Believes in Me”. Part of the chorus says, “And she believes in me, I’ll never know just what she sees in me”…and further along “But she has faith in me, And so I go on trying faithfully.”
If you know the song at all, maybe like me, you find it quite moving. Naturally, it has personal meaning between my wife and I. For me, this emotional song also conjures up recollections of other people at various times in my life who have elevated and led me to new heights.

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Posted by on Mar 7, 2014 in Business, Featured, HR, Leadership, Recognition, Strategy | 1 comment

Dealing with Uncertainty

As technology automates even more work to increase productivity, and as workplace tasks become even more complex, today’s jobs are demanding higher cognitive skills with emphasis being placed on exercising judgement and coping with uncertainty.

In this respect, business leaders, managers and human resources departments are being challenged to identify, hire and reward engaged employees capable of thriving in ever changing and ambiguous environments.

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Posted by on Feb 27, 2014 in Business, Communication, Featured, Leadership, Recognition, Strategy | 7 comments

Why Leaders Must Say What They Mean

Positioning, spin, strategic ambiguity – why do so many leaders fail to say what they mean?

Leaders worry that if they say what they really mean…

Someone might panic
The truth will leak
Employees will make bad choices
They’ll become disengaged
Spinning the truth has all of those same side effects, only worse. When humans aren’t told the truth, the stories they concoct to fill in the blanks are far more dramatic than the actual scene.

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Posted by on Feb 19, 2014 in Business, Communication, Featured, Leadership, Recognition, Talent, Transparency | 9 comments

The Prosperity Conversation

You may run into a few people of any age that will tell you they’re following their dreams and their passions, but the majority of the working population will tell you that they work for the paycheck. Money is the object.

Now ask the same people if they believe that they are paid fairly compared to their employers’ pay and profits. Here’s the problem with this question: in most companies, people don’t know what the C-level managers and the boss are paid. They don’t know or understand how profits are derived, or how their own pay is represented in the big picture. What they will tell you is that they believe their own pay is not a fair slice.

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