The Container Store: A Culture Organized for Inspired Employees
“From Day 1 I felt valued, empowered and trusted.” This is a pretty impactful statement for any employee to make. However when you consider that this is the reflection...
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#SwitchandShift is the new Home of Theory Y
Welcome to the new home of Theory Y! We’re glad to have you. What is Theory Y, you ask? It’s an eminently forgettable name for a transformative new concept...
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What Trust Gets You
Recently, I wrote a post on The Law of Trust, in which I shared the five necessary conditions I use before I’ll invest my time, energy, and – most important, my...
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Costs of a Bad Boss
Did you know that 3 out of 4 Americans say bosses are the most stressful part of their job. And the costs to companies and the economy is unacceptable. If you wonder...
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The Value of Meaningful Work
Meaning and meaningful work are not common words in the workplace lexicon. Unfortunately management practices have carefully neutered such needs in a diligent...
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What Happened to Jim? The Cost of Low Morale.
My neighbor Jim is quitting. When Jim took his current job a few years ago, his morale was sky-high. He came in earlier and stayed later than anyone on his team,...
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Ted’s Top 10 Posts of 2012
You’d think it would be a cinch to identify your top posts of the last year for a year-end “Best Of” post, right? Not so fast. As we were...
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The Neglected Culture
Without intentionally cultivating and nurturing your company’s culture, you’ll get what emerges from neglect. And it won’t be what you or your employees want. Your...
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There Is No Tacit Consent
Most noteworthy of all, she never asked any questions back. When an employee asked a question, she just answered; that’s it. She never once replied, “Why are you asking?” or “Help me understand where that is coming from.”
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An Unseen Culprit Draining Workplace Morale
Do you dread going to work? Given a myriad of research findings in low employee engagement, disenchantment with pay for underperforming executives, even absence of...
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Employee Engagement? Let Them Know You CARE
It all starts with CARE. Communicate, Appreciate, Respect, Encourage. This is for everyone. Not just CEO’s and management. All employees. Communicate. Don’t...
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Better Than Waiting Tables
I’ve been pursuing a new direction in my study of the enterprise lately, something I’ve cleverly dubbed “The Engagement Project” because...
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