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Posted by on Sep 30, 2014 in Business, Culture, Customer Service, Engagement, Featured, Leadership, Talent, Workplace Optimism | 0 comments

Five Timeless Qualities We Should Be Encouraging in Employees

Times have changed. We are quick to explain the change by putting it down to the way our needs have altered over the years and how technology is constantly adapting to meet them. However, when it comes to what an employer expects from their employees, are things really that different?

I often think they shouldn’t be. When you strip away all the new technologies, modern processes and latest innovations much of what makes good management is still the same as what it was 100 years ago.

Here are some timeless skills and qualities we should always be thinking about when we hire, train and manage employees.

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Posted by on Sep 30, 2014 in Business, Culture, Engagement, Featured, Leadership, Workplace Optimism | 0 comments

The Role of Workplace Optimism in Building Trust

Without trust extraordinary results aren’t possible. Without trust and extraordinary results workplace optimism is absent. Without workplace optimism talented people stay away from or leave companies. What’s left? Mediocre results, missed goals and unhappy people.

Workplace optimism is not a viewpoint or belief system. It’s a cultural vibe that influences a positive work experience.

The outcomes of workplace optimism deepen and expand trust. Let’s look at the relationship.

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Posted by on Sep 26, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership, Workplace Optimism | 1 comment

Leadership Lessons From The Deli Counter

I used to work for a guy named Larry. When Larry went on a business trip or took a vacation, we missed him. We were happy when Larry came back. I want to be the guy they miss. I want to be the guy they are happy to see back.

That’s a fine personal benchmark. I don’t know Larry, but I am pretty darn sure that this benchmark has little to do with Larry’s skill or competence. This benchmark is about Larry’s personal energy.

Are you the Gilda or Frank or Larry they miss?

Consider these simple guidelines for fueling your miss-me personal energy…

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Posted by on Sep 22, 2014 in Business, Culture, Engagement, Featured, Leadership, Strategy, Workplace Optimism | 4 comments

The Culture Change Journey Essentials: a compass, a roadmap, and a guide

Part one of this article covered the importance of understanding how cultures evolve as a foundation for improving how leaders manage work on specific performance priorities, challenges, or goals. These insights serve as a “compass” for leaders and dramatically increase the likelihood of achieving results. Leaders also need a clear roadmap and guide to manage the performance improvement journey, especially if a major culture issue (teamwork, discipline / organization, creativity / innovation, etc.) is impacting results.

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Posted by on Sep 21, 2014 in Business, Featured, Inspirational, Leadership, Strengths, Transparency, Workplace Optimism | 1 comment

10 Ways to Build Happiness

The greatest experiment is one that speaks to each man and woman who seeks to realize their potential. It is an experiment that starts with a simple question…Are you happy?

You may be keeping strong and carrying on, but are you also finding ways to extract a sense of fulfillment, happiness and purpose when the going gets tough?

The imperative to focus on true happiness, on what truly gives one fulfillment (as opposed to a cursory rush of adrenaline or a momentary ego boost) is the stuff that great lives, great careers and great accomplishments are made of.

Here are some facts you need to know:

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Posted by on Sep 10, 2014 in Business, Culture, Engagement, Featured, Leadership, Workplace Optimism | 0 comments

A Better Way to do Business

For the last few decades we’ve become increasingly trapped in thinking of business as all about profit. That has become the driving purpose of most businesses, with all other considerations being trampled by concerns for cold hard cash.

But there’s a better way to do business. Better from the human side. Better from the customer side. And as it turns out, better from the profit side as well.

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Posted by on Sep 9, 2014 in Business, Engagement, Featured, Inspirational, Leadership, Workplace Optimism | 2 comments

5 Steps Towards a More Joyful Workplace

Balance leads us to believe that some level of equilibrium is possible. In the case of work/life balance, we mistakenly position ourselves to pursue equal measures of fulfillment from our work and personal lives. It’s unnatural to split the two worlds. Instead, we need to find fulfillment in both worlds by integrating them. The goal may be to find fulfillment in both worlds but not at the sacrifice of the other. How do we go about doing this?

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Posted by on Sep 8, 2014 in Business, Featured, leadership blog, Social Era, Talent, Workplace Optimism | 1 comment

How Equality is Changing the Face of Business

Equality typically suffers from a bad reputation in capitalist environments, even to the extent that some consider it to be the biggest threat to capitalism itself. Looking at equality as the even distribution of wealth, it is indeed painstakingly clear that “all animals are created equal, but some are more equal than others”: the 85 richest people in the world have as much wealth as the 3.5 billion poorest, less than 15% of women hold Executive Officer positions in Fortune 500 companies and the US income inequality is at its highest peak since 1928. Yet, is it right to look at equality only in terms of wealth distribution?

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Posted by on Aug 26, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership, Millennials, My Story Campaign, Recognition, Strategy, Transparency, Workplace Optimism | 0 comments

5 Lessons from the “Corner” Office

More and more offices exist at the corner, situated in the messy confluences of cultures and technologies and in the borderlands of traditional disciplines. As a millennial leader myself, I see the ways our generation’s coming of age in the workforce has primed us to lead from these spaces, to support a more inclusive and empathetic framework, and, ultimately, to embrace failure as an inevitable process towards achievement.

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