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Posted by on Jul 15, 2014 in Business, Customer Service, Featured, Inspirational, Leadership, Strategy, Workplace Optimism | 4 comments

How to Measure Success $20 at a Time

Do you want to know how to identify a truly successful person? It isn’t the car they drive, the title on their business cards, or the heft of their wallet. All of that stuff is fleeting, and all of that stuff is about them. It’s ego food.

No, the way a wise person measures her own success is more like this…

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Posted by on Jun 19, 2014 in Business, Engagement, Featured, Future of Leadership, Leadership, Strategy, Workplace Optimism | 0 comments

Busting Up Career Plateaus: How to Avoid Complacency and Remain Engaged in Your Work

You’re stuck. You feel frustrated. You hate what you are doing. You begin to feel resentment towards others at work. Does any of this sound familiar? These are feelings that are often wrapped around career plateaus. You’re not alone – everyone inevitably hits a plateau of some degree during their career. And when it happens, this can be very damaging if you are not careful.

My job is to bring you the good news…

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Posted by on Jun 18, 2014 in Books, Brand Engage, Communication, Culture, Engagement, Featured, Inspirational, Leadership, Transparency, Workplace Morale, Workplace Optimism | 0 comments

Authentic Leadership from the Middle Seat in Coach

There is one thing in life that has always boggled my mind. Why is it we can have an in-depth conversation with a stranger on an airplane in coach and yet are unable to speak with the same candor and vulnerability with people we have known for years?

What happens in coach that allows us to have an exchange with a stranger that can be more captivating and intimate than the conversations we have had with a spouse, a boss or team member?

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Posted by on Jun 11, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership, Transparency, Workplace Morale, Workplace Optimism | 0 comments

The Power of the Positives: transforming workplace morale

It’s easy to focus on the negative side of workplace morale. The problem of poor morale is such a common one that it’s become a major point of discussion for managers and executives across the economy. But this focus on the problem in itself brings us down. After all, if you’re busy trying to solve the negatives then you aren’t drawing attention to and celebrating the positives.

So how can you get this right? How can you pull out of the negative spiral?

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Posted by on Jun 11, 2014 in Business, Culture, Engagement, Featured, Leadership, Workplace Morale, Workplace Optimism | 0 comments

Six Criteria to Test Your Leadership Engagement

People sense your level of engagement. They read you like a book, carefully interpreting every facial expression. They read your lines, and in between the lines. People react to what you say and the way you say it. They hear and interpret the subtlest undertones in your voice. They know how engaged you are, as a leader, employee number one, head of the pack.

You are the CEO, chief engagement officer. How engaged are you? What’s your level of your emotional commitment to the organization and its goals? How much discretionary effort do you apply?

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Posted by on Jun 10, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership, Transparency, Workplace Morale, Workplace Optimism | 6 comments

How to Bring Your Organization to Life

A vibrant and effective business culture creates a palpable energy that you can feel the moment you walk in the door. It’s more than employees who enjoy their work and it’s more than employees with a single-minded focus on execution. What you feel is a sense of purposeful activity, passion and commitment. You feel the dynamic resonance of a group of people with diverse talents and perspectives, joined by a common passion. You feel the energy of a group of people who have come alive.

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Posted by on Jun 10, 2014 in Business, Culture, Engagement, Featured, Inspirational, Leadership, Transparency, Workplace Morale, Workplace Optimism | 4 comments

Inside the Walls of a Values-Based Leadership Organization

“Quite simply in any human group the leader has maximal power to sway everyone’s emotions. If people’s emotions are pushed toward the range of enthusiasm, performance can soar; if people are pushed toward rancor and anxiety, they will be thrown off stride.” At Luck Companies, we could not agree more.

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Posted by on Jun 10, 2014 in Business, Culture, Engagement, Featured, Strategy, Transparency, Workplace Morale, Workplace Optimism | 2 comments

Can Your Company Evolve Into A Workplace Culture Of The Future?

Welcome to the modern world of over-the-top workplaces, designed to save employees time, money, and life-aches. The brightest companies have been paying close attention to employee wellness for years, to embrace new capacity, greater productivity, and a positive culture. Management discussions are placing more emphasis on benefiting their company quotidian and HR brand, while fiercely protecting their bottom line. Make no mistake; top employees either wake up eager to engage a workplace culture they love, or are seeking to exit a workplace culture they hate.

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Posted by on May 7, 2014 in Business, Featured, Inspirational, Leadership, Workplace Optimism | 10 comments

Never Apologize for The Human Side of Business

There’s an utterly common misconception out there that the Human Side of Business is somehow a less profitable side of business.

I hear it from board members and CEOs who say things like, “We’d like to be more human-centric at our firm, but we can’t afford those kinds of changes right now. Our market is too competitive,” or “our profit margin is too slim.”

Wrong.

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