How to Give Constructive Feedback to Your Employees [Infographic]
Human beings are complicated machines, and when something isn’t working right there’s no hard-and-fast method to fix us. When you’re results-driven and time is scarce, dealing with an employee who’s made a mistake or is consistently under-performing can be a daunting task. Naturally, you want a quick fix, but going at the problem with a hammer when soft skills and an evolved company culture are what’s needed can prove more costly than doing it right in the first place. Constructive feedback is all about just that: constructing, building skills and relationships that will stand up in the long run.
The Value of Constructive Feedback
Once you’ve identified for yourself what the precise issue is, why it’s a problem, and what can be done to resolve it, it is time to take the employee aside for a chat. It’s important to find a private space to do this, as a public remonstration can be hurtful to anyone, and anyway, others in your workspace will respect you for your human touch. Let your employee know that you’ve noticed the good work they’ve been doing, but then clearly bringing up the subject that you’re concerned about. Let them know why this issue is important to you, whether it’s effecting revenue, or team morale, for example, but also take time to listen. Maybe they’ll identify a problem with the way the company works, or a personal issue that’s effecting their performance. Whatever the issue, you’ll need to come up with some solutions together.
A Constructive Culture
Even after the feedback session, a healthy workplace will foster a culture in which the process continues to tick by underneath the day-to-day work. Maybe you’ll arrange regular performance reviews, or just make a point of checking in with your employees while they work to ensure everything’s on track. Giving feedback can actually be a creative process that benefits the business in the long run, so be sure to check out this great new infographic which runs through an ideal constructive feedback method in depth.
This post courtesy of Make It Cheaper.