How to Communicate During Times of Stress
All of us experience stress at work; it is how we handle stress that separates leaders from others.
When results are headed in the wrong direction, it’s easy to let our inside voice slip out.
“What were you &%#$@$# thinking?!”
Of course reacting like that will only heighten the stress of your team and make matters worse. Your language, body language and overall demeanor translate volumes to your coworkers and reports. Not knowing how to lead and diminish the strength only compounds your problems, and make it even more difficult to push through them.
When times are tough, you need to be at the top of your communication “A” Game: connecting, listening, inspiring. Your ability to communicate and steady your team will build confidence and cohesion.
In this funny, but sadly all too true video, I share the dangerous consequences of trickle down stress and poor communication and offer 5 steps to communicating more effectively when results are in the toilet.
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