Stop Doing More with Less
I want to obliterate the phrase “doing more with less” from managers’ communications.
Set aside the fact the hackneyed phrase has lost its meaning. You can cue the synchronized rolling of the eyeballs from every employee as the words escape the manager’s lips.
It’s a thoughtless phrase that covers up the real truth: “I have no idea what to do about the shortage of people and the piles of work. So, I’ll gloss over the truth and recite this meaningless cliche.”
The truth covered up, however, offers a solution to managers.
Instead of relying on rote messaging, tell the truth. The truth is the way you work today has to change. Throwing people at a broken system only gets you broken spirits, frustration, and unmotivated employees. More people is rarely the sole solution.
Invite employees to find ways to change the way work is done to reflect the nature in which work is created.
Yes, you will face resistance. But you’re already dealing with resistance, aren’t you?
Overcoming the resistance will invigorate you and your team.
Doing more with less is a cop out preventing you from finding new or different ways to create value for your customers.
Graphic by Shawn Murphy