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Posted by on Dec 16, 2012 in Leadership, Videos | 3 comments

The Value Zone

Ted Coine (93 Posts)

Author | Speaker | Consultant Ted Coiné is one of the most influential business leaders on Twitter, with a following of over two hundred thousand and growing rapidly. He has been ranked by both Huffington Post and Forbes for his business leadership and social media influence. An inspirational speaker, Ted is author of Five-Star Customer Service and Spoil ’Em Rotten! Prior to writing his first book, Ted was founder and CEO of Coiné Language School, a B2B company he brought from his living room to a $10 million valuation in four years by focusing relentlessly on customer service. He is currently writing his third book, about how social media is transforming leadership and business in this exciting new century. Ted and his family live in Naples, Florida, where he is active in the tech startup scene.


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  • http://SocialMagnets.net Ross Quintana (@Ross_Quintana)

    There is no content here. oops

    • http://www.jbatt.com Jason Batt

      Fixed! Thanks for the comment!

  • http://www.bensimonton.com Ben Simonton (@BenSimonton)

    Fantastic video. My thoughts exactly. I went a little further such as to understand why it works and how to convert followers who waste a huge amount of brainpower following into non-followers who apply all of their brainpower on their work. You probably know all that and had no time to present it.

    But the reality of any business is as you say the inverted pyramid where workers decide what to do, how to do it, and then do it while management’s responsibility is to provide to them whatever support they need to meet the highest standards of performance. Stephen Covey contended that the possible performance gain is 500% and my experience as an executive confirms that.

    Well done Ted. Best regards, Ben