Employees are still worried about losing their job. Teams are stretched to fit a mountain of work unrealistically paced and planned. The pressure to perform, produce, ship is ratcheted up ...
Featured posts
Why Your Employees Hate Your CRM
How do your people feel about your Customer Relationship Management software (CRM for short)? Regardless of the company, their role, or the particular product, I’ve found there are two factors ...
12 Most Emboldened Questions to Live Life on Purpose
Forget about foreplay. Let’s go straight to it: why are you here? Here in this world. This is no attempt to have a philosophical conversation. Nor is it an attempt ...
Is Facebook Already Over?
As we cruise through Facebook’s “quiet period” on its way to its IPO, and as the media whips us into a speculative frenzy over this fascinating corporate wunderkind, I can’t ...
Author | Speaker | Blogger Ted Coiné is one of the most influential business leaders on Twitter, with a following of over one hundred thousand and growing rapidly. His leadership was recognized on the Forbes list of Top 50 "Power Influencers" in Social Media. Ted is a featured regular contributor to the Sustainable Business Forum. An inspirational speaker, Ted is author of Five-Star Customer Service (2005) and Spoil ’Em Rotten! (2007). Prior to writing his first book, Ted was founder and CEO of Coiné Language School, a B2B company he brought from his living room to a $10 million valuation in four years by focusing relentlessly on customer service. He is currently writing his third book, exploring the relationship among Leadership, Culture, Service, and Profit. Ted and his family live in Naples, Florida.
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There’s a better way to do business. Better from the human side. Better from the customer side. And as it turns out, better from the profit side as well. This blog is dedicated to exploring that better way. On this site, leadership authors, speakers and consultants Shawn Murphy and Ted Coiné have combined their blogs to amplify their message. Shawn’s focus is on the executives and managers within an organization. Ted’s is targeted more at the C-suite and the board.